How a manager behaves in any specific situation depends on many factors, including how much preparation time they have, but the two most significant factors are their general style preference and the range of options they have within their preference. …

It is one of the most deceptive moments in coaching or mentoring. You have listened to the other person’s story, trying to understand the situation. Eventually, there comes a moment, when it all seems to fall into place. We relax …

Like most human traits, worrying in the normal course of events has benefits, because it raises our awareness of real or potential threats. Compulsive worrying, however, can cause unnecessary stress and have a serious negative effect on performance. At extreme …

Everyone has times, when their job just doesn’t seem to give them the same satisfaction. These feelings don’t always last – simple shifts in role or responsibility can make a radical difference, for example – but when ennui sets in, …

The weight of evidence in recent years with regard to traditional performance appraisal and developmental conversation between line managers and direct reports presents a clear picture – not only do they not motivate higher performance, but they often reduce motivation …

As a line manager, one of your principal responsibilities is to develop your direct reports. Coaching and mentoring are two of the most powerful and well-publicized ways to support other people’s develop – but how do they work best in …